careerOpportunities

At Distribution Management, we know our success is built on the ability to encourage and support the success of each employee. A dedication to high standards, positive attitudes, mutual respect and employee career development are at the heart of our corporate mission. Our people make the difference.

Company Growth

The company nearly doubled its revenues over the past five years performing above most industry competitors during the nationwide economic slowdown and experienced no layoffs. Employees have considerable opportunities for career development as the business looks to the future for growth and profitability.

Promote from Within

When positions become available, the company first looks at internal candidates and has a history of promoting from within. Hiring from the outside is necessary when a specific skill set cannot be found from current employees. At Distribution Management, you can go as far as your talents and initiative will take you.

We Value Your Experience

At Distribution Management, we carefully select and train our employees and value their experience over time. The average length of service of our employees is six years. This is impressive when you consider the number of employees added annually to keep pace with company growth.

Available Career Opportunities

 

Account Manager

This is not your ordinary sales job.  Supplies Network’s account managers don’t “smile and dial”.  We are targeted and strategic in our approach to sales.  The account manager is responsible for developing accounts into partners and moving every dealer forward while giving you the opportunity to succeed and hone your sales skills.

SUMMARY

Reporting to the Sales Manager and located in our St. Charles, MO Headquarters, the Account Manager will:

  • Drive sales territory growth through relationship building and consultative marketing.
  • Analyzing dealer purchasing patterns to find new opportunities and existing and new accounts.
  • Effectively leveraging resources to accomplish increased dealer product mix and connectivity.
  • Delivering first in class customer experiences to our network of dealers.
  • Discover new methods of stripping SN cost to increase margins.

     

PREFERRED QUALIFICATIONS

  • Tenacity – Driven to maintain and expand SN’s market presence through 100% telephone-based, customer-focused selling.
  • Ownership – Take the initiative to provide top-notch products and services to clients.
  • Professionalism – Serve as front-line representatives for SN’s products and services.
  • Business Acumen – Able to quickly understand customers’ needs and how SN’s products and services can best meet and exceed their business goals.
  • Problem Solving Ability – Handle difficult situations in a professional manner and resolve conflicts immediately.
  • Can Delegate – Work well with team members and supervisors to best serve our customers.
  • Asks for the Close – Meet or exceed personal goals and objectives.
  • Likeability – Provide professional, polite, and precise service to all customers.
  • Proven Success – Customer-focused selling to drive customer retention and expansion.
  • Four Year College Degree – Or equivalent education and experience.
  • 1 – 3 Years of Sales Experience – Preferably in an inside consultative role.

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Account Representative

DM FULFILLMENT, a fast-growing entrepreneurial organization, is looking for an ambitious, customer-focused Account Representative to be the primary point-of-contact for our fulfillment partners. As an extension of our clients’ business, the successful candidate will be a relationship manager as well as a trusted consultant.

SUMMARY

Reporting to the Client Business Manager and located in our St. Charles, MO Headquarters, the Account Representative will:

  • Act as the primary point of contact for DM Fulfillment clients post contract; responsible for order management, logistics coordination and customer services
  • Maintain relationships and favorable contacts with current and potential accounts
  • Resolve customer issues, researches and makes recommendations for potential product enhancements or modifications to increase sales
  • May assist in the preparation of sales forecasts, quotes or negotiations
  • Facilitate communication between client and internal departments
  • Establish the order flow process for inbound replenishments and outbound customer shipments utilizing as much system integration as possible to avoid manual deferred orders
  • Ensure proper freight carrier routing for inbound customer orders
  • Collaborate with the assigned Client Program Manager (as applicable) to sell and price additional services and execute on special projects
  • Coordinate outbound transportation requirements and, when needed, investigate delivery issues and implement corrective actions for continued issues
  • Act as a liaison between clients and our Distribution Operations group
  • Be willing to spend time at Distribution Centers as needed; some travel may be required
  • Ensure weekly/monthly client invoicing is processed based on negotiated Billing Events & Rates
  • Work with credit department to ensure account receivables are accurate and on time

Preferred Qualifications:

  • Two years of customer care experience
  • Committed problem solver, ability to troubleshoot, expert communicator
  • Strong prioritization and organizational skills
  • A keen eye for identifying opportunities for enhancing clients’ business process with other fulfillment services
  • Knowledge of logistics, fulfillment, international export and a bachelor’s degree would really make a candidate stand out

About DM Fulfillment

DM Fulfillment is a national fulfillment and distribution provider specializing in automated order handling, fulfillment and shipping of small package goods. DM Fulfillment is able to reach 99% of the U.S. within two days from its four strategically located distribution centers. An order accuracy rate of 99.9% is reflective of the operational excellence and efficiencies that have resulted from significant investment in technology and a dedicated IT development staff specializing in integration, automation and real-time reporting. Visit www.dmfulfillment.com to learn more.

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Accounting Specialist

The ideal candidate is a motivated self-starter that can work independently in a fast paced environment and is a fast learner who is analytical in their decision-making.

summary

Reporting to the Controller and located in our St. Charles, MO Headquarters, the Accounting Clerk will:

  • Reconcile, code and enter vendor invoices into A/P system
  • Monitor for discount opportunities on vendor invoices
  • Verify vendor accounts by reconciling monthly statements and related transactions/discrepancies
  • Answer vendor inquiries
  • Reconcile vendor payments for rebates on a monthly basis (will work closely with PM dept.)
  • Assist with month and year end A/P close
  • Prepare and reconcile rebates paid to customers on a monthly, quarterly, and annual basis
  • Negotiate with vendors as needed on open balances
  • GL account reconciliation and analysis
  • Asset management
  • Open and distribute dept. mail daily
  • Match checks for payments and file as needed
  • Prepare checks to be sent to bank from daily mail
  • Special projects as needed

 

Preferred Qualifications

  • Bachelor’s degree in accounting or business administration
  • Minimum of 2 years accounting and accounts payable experience
  • Experience maintaining outside vendor relationships
  • Knowledge of commonly-used concepts, practices and procedures within scope of responsibility
  • Strong prioritization and organizational skills
  • Attention to detail
  • Cross-dept. collaboration
  • Problem solving/Analysis
  • Strong communication skills
  • Flexibility
  • Excel proficiency
  • Works well under deadlines
  • Ability to maintain confidentiality

 

About Distribution Management

Distribution Management is a national technology, fulfillment and distribution provider specializing in automated order handling, fulfillment and shipping of small package goods. DM is able to reach 99% of the U.S. within two days from its four strategically located distribution centers. DM’s order accuracy rate of 99.98% is reflective of the operational excellence and efficiencies that have resulted from significant investment in technology and a dedicated IT development staff specializing in integration, automation and real-time reporting. The company operates Supplies Network, a wholesale distributor offering IT consumables, equipment and an award-winning Managed Print Services program, as well as DM Fulfillment, a value-add fulfillment provider to small and medium-sized businesses. Visit www.suppliesnetwork.com or www.dmfulfillment.com to learn more.

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Help Desk Analyst

Candidates for this position must have strong problem solving, customer service, and communication skills (both written and oral). Excellent organizational skills are a must for this fast paced position.

Responsibilities:

  • Provide first line support for any information technology issues and problems
  • Provide assistance by phone, email and/or using a ticket management system
  • Performs installs, upgrades, moves, and changes for computer workstation hardware and software, printers, and other peripheral devices (printers, scanners, monitors)
  • Administer Active Directory, maintaining users, computers, and permissions
  • Suggest improvements to process, is a knowledge resource for other team members
  • Escalate problems as required
  • Will be required to be part of on-call rotation
  • Take on projects as assigned

Key Competencies:

  • Must be able to think independently to troubleshoot end-user workstations and related hardware and software in order to deliver required desktop service levels.
  • Customer Service
  • Planning and Organizing
  • Problem Solving
  • Time Management
  • Windows (windows 7, server 2008r2, 2012, 2003)
  • Office Products (Word, Excel, PowerPoint)
  • Wireless and wired networking basics

About Distribution Management

Distribution Management is a national technology, fulfillment and distribution provider specializing in automated order handling, fulfillment and shipping of small package goods. DM is able to reach 99% of the U.S. within two days from its four strategically located distribution centers. DM’s order accuracy rate of 99.98% is reflective of the operational excellence and efficiencies that have resulted from significant investment in technology and a dedicated IT development staff specializing in integration, automation and real-time reporting. The company operates Supplies Network, a wholesale distributor offering IT consumables, equipment and an award-winning Managed Print Services program, as well as DM Fulfillment, a value-add fulfillment provider to small and medium-sized businesses. Visit www.suppliesnetwork.com or www.dmfulfillment.com to learn more.

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Industrial Engineer

Job Summary:

Based at our headquarters in St. Charles, MO and Reporting to the VP of Supply Chain, the Industrial Engineer will:

  • Review and analyze current distribution center environments and production information to understand current methods and activities; including but is not limited to production schedules, process flows, and engineering specs
  • Collaborate with SC VP, DC Operations Director, DC Leadership teams, Technical, FP&A and chosen vendor to ensure LMS implementation is successfully implemented on time and within budget, training is conducted, and expected ROI is achieved
  • Actively contribute to DM’s internal process improvement initiatives
  • Develop specific project plans, determining resource needs, evaluating operational requirements, setting priorities, developing and implementing operational best practices
  • Facilitate, coordinate and track day-to-day activities required to ensure timely completion of projects in accordance with organizational goals. Manage scope of projects including setting and managing internal priorities and expectations
  • Provide weekly project updates through project completion
  • Facilitate on-site classroom and practical, hands on training for various project implementations
  • Actively participate as a key project leader between DC Operations, FP&A, technical staffs and when applicable, the client
  • Maintain alignment between Supply Chain VP, DC Operations Director, DC Leadership teams, and internal department teams
  • Collaborate with DC Leadership team to define optimal production schedules
  • Perform comprehensive statistical data analysis and ongoing development of standards
  • Ongoing analysis of distribution center environments and determine requirements to facilitate optimum solutions
  • Creative problem solving and application of resources to address customer unique requirements
  • Collaborate with FP&A to ensure required DC activities and costs are aligned to ensure pricing proposals presented to DM Sales and clients are profitable
  • Guide and mentor DC leadership teams
  • Assist with client support calls as necessary
  • Deliver stated results for client engagement
  • Deliver projects within budget and on-time
  • Develop Best Methods and SOPs
  • Develop recommendations for best practices and continuous improvement opportunities

Preferred Qualifications:

  • Bachelor’s degree required in Industrial Engineering, Industrial Distribution Management, Supply Chain Management, or similar relevant work experience
  • 3-5 years of experience as a Project Manager, or equivalent project lead; in a distribution environment preferred
  • Knowledge of production processes, costs, quality control, and other methods for maximizing the efficient distribution of goods
  • Knowledge of WMS functionality and Labor Management Software
  • Ability to design and understand material handling system
  • Knowledge of the ways various systems interact and how changes to operations, the environment, and other conditions will affect outcomes
  • Ability to travel 25%-50%
  • Strong leadership, interpersonal, presentation, and customer service skills
  • Experience in managing large and complex projects
  • Experience with change management and or operational performance management
  • Direct experience in the development, validation and deployment of engineered labor standards highly desired
  • Proficiency in Microsoft Office and Project

About Distribution Management:

Distribution Management is a national technology, fulfillment and distribution provider specializing in automated order handling, fulfillment and shipping of small package goods. DM is able to reach 99% of the U.S. within two days from its four strategically located distribution centers. DM’s order accuracy rate of 99.98% is reflective of the operational excellence and efficiencies that have resulted from significant investment in technology and a dedicated IT development staff specializing in integration, automation and real-time reporting. The company operates Supplies Network, a wholesale distributor offering IT consumables, equipment and an award-winning Managed Print Services program, as well as DM Fulfillment, a value-add fulfillment provider to small and medium-sized businesses. Visit www.suppliesnetwork.com or www.dmfulfillment.com to learn more.

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Information Security administrator

POSITION DESCRIPTION:

Reporting to the Director of IT, the Information Security Analyst will:

  • Update the Operating systems on all Security appliance
  • Patch all server, regardless of operating system, with appropriate Operating System patches
  • Patch all desktops/laptops, regardless of operating system, with appropriate Operating System patches
  • Ensure that all servers, regardless of operating systems, have the appropriate Anti-Virus and that it is up to date
  • Ensure that all Desktop/laptops, regardless of Operating system, have the appropriate Anti-Virus and that it is up to date
  • Ensure all devices are hardened at both the Operating System and at all application levels
  • Manage and maintain all certificates for the company
  • Maintain and ensure that all security tools are up to date and running current versions
  • Investigate and report on issues, breaches, and malicious behavior
  • Review and report on odd behavior found on the network and systems
  • Support and contribute to the company’s security posture
  • Create reports for executive review
  • Create support documentation security cases and tickets
  • Monitor various information sources (including public, private, and classified sources) for threats and vulnerabilities.
  • Accept escalation of suspected threats and vulnerabilities from multiple sources, internal and external
  • Ensure that only valid and appropriate employees have access to the network, drive, and files
  • Identify the necessary actions required to proactively mitigate the risk posed by the threats and vulnerabilities
  • Manage user training around security practices
  • Audit user permissions, ensuring that least privilege approach is being used
  • And any other duty as assigned

Requirements:

  • 1-3 years of IT experience, not required to be in security
  • Strong communication skills, both verbal and written. Must be able to communicate highly technical information to non-technical audiences at all levels of the organization
  • Will need strong organizational skills
  • Must be able to work independently and in a team environment
  • Understanding of collecting and analyzing events
  • Ability to create relevant reports
  • Ability to be able to brief and effectively communicate in a concise, effective, and persuasive manner.
  • Needs to have strong problem solving skills
  • Familiarity sys-loggers
  • Understanding of securing cloud computing

 

About Distribution Management

Distribution Management is a national technology, fulfillment and distribution provider specializing in automated order handling, fulfillment and shipping of small package goods. DM is able to reach 99% of the U.S. within two days from its four strategically located distribution centers. DM’s order accuracy rate of 99.98% is reflective of the operational excellence and efficiencies that have resulted from significant investment in technology and a dedicated IT development staff specializing in integration, automation and real-time reporting. The company operates Supplies Network, a wholesale distributor offering IT consumables, equipment and an award-winning Managed Print Services program, as well as DM Fulfillment, a value-add fulfillment provider to small and medium-sized businesses. Visit www.suppliesnetwork.com or www.dmfulfillment.com to learn more.

 

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Sales Support

Sales Support

 
Sales Support is NOT

 

  • A chair in a call center answering an endless stream of calls from angry customers. 
  • Just responsible for taking orders.
  • A customer service job.
  • Slow, simple, or boring.
Sales Support IS
 
  • Supporting designated sales people owning a specific collection of customers by carrying out customer service and other transactions quickly and effectively.
  • Providing the most positive customer experience in the industry and utilizing cross-selling and up selling when possible to drive gross profit.
  • Delivering rapid problem resolutions and thorough follow up to dealers.
  • A critical team member involved in building market share.
 
Welcome to Supplies Network…
 
Supplies Network/DMI is the nation’s largest privately-held wholesale distributor of computer and imaging supplies.  Located in St. Charles, Missouri in the beautiful Missouri Research Park at Hwy.’s 40 and 94, we represent big names that you’re familiar with such as Hewlett Packard (HP), Xerox, and Lexmark…just to name a few. . 
 
We have achieved consistent growth over the years as a result of market share gains and growth in IT consumables consumption.  We employee approximately 170 employees and operate four distribution centers nationwide.
 
As one of St. Louis’ Top Five Mid-sized Employers, weare a fast paced, employee focused environment offering unique perks such as weekly volleyball games, Demoball (ask about this one!), social events and barbeques, community involvement, and health, life, and retirement benefits
 
You ARE
 
·         Emphatically customer oriented.
·         Educated.
·         An assertive communicator.
·         A quick problem solver.
·         Professionally focused, optimistic, and resilient.
·         Selflessly supportive of the team.
 
The opportunity IS here…
 
Apply at Supply Trust with SN. Please also include a brief description of a challenging experience with a customer including the challenge, what you did to remedy it, and the end result as part of your resume submission. Our system can only accept one document upload, so please be sure to include it as part of your resume.

Shipping Supervisor

Distribution Management is currently seeking a positive and motivated shipping supervisor for its 143,000 square foot distribution center in Hazelwood, Missouri. 

Summary

Reporting to the Distribution Center Manager, the Shipping Supervisor will:

  • Provide leadership for a 15-20 person team responsible for accurately processing and rapidly shipping approximately 2,500-3,000 orders daily.
  • Collaborate with the Management Team to develop and implement new processes to continually improve service quality for our customers.
  • Motivate and engage team members ensuring high morale and provide support where needed.
  • Overcoming challenges and evaluating operations to improve efficiency.
  • Build and maintain strong cross-departmental, supplier and customer relationships.
  • Preparing and analyzing distribution center reports to assess and enhance center performance.

Preferred Qualifications

  • Two plus years of demonstrated leadership and supervisory experience in an automated distribution center environment.
  • Comprehensive understanding of warehouse operations, technology and equipment.
  • Intermediate knowledge of Microsoft Office applications.
  • Excellent verbal and written communication skills.
  • College degree preferred but not required.
  • Physical demands
    • Must be able to sit, stand and/or walk for extended periods of time.
    • Must be able to manage stress experienced n meeting deadlines with tight scheduling requirements.
    • Must be able to twist, squat reach above shoulder level and crouch on a frequent basis.
    • Must be able to use proper lifting techniques to safely lift up to 50 pounds.

About Distribution Management

Distribution Management is a national technology, fulfillment and distribution provider specializing in automated order handling, fulfillment and shipping of small package goods. DM is able to reach 99% of the U.S. within two days from its four strategically located distribution centers. DM’s order accuracy rate of 99.98% is reflective of the operational excellence and efficiencies that have resulted from significant investment in technology and a dedicated IT development staff specializing in integration, automation and real-time reporting. The company operates Supplies Network, a wholesale distributor offering IT consumables, equipment and an award-winning Managed Print Services program, as well as DM Fulfillment, a value-add fulfillment provider to small and medium-sized businesses. Visit www.suppliesnetwork.com or www.dmfulfillment.com to learn more.

Apply For This Job

Warehouse Clerk – Carlisle, PA

DMI/Supplies Network has immediate openings for picker/packers, shippers, receivers and forklift drivers in our Distribution Center in Carlisle, Pennsylvania.

 
Responsibilities Include:
 
  • Count all product, compare to manifest and check all shipments for damage, shortages and overages. Sign for inbound shipments when necessary. Unload inbound trucks and safely move product for storage.
  • Efficiently pick customer orders for shipment, ensuring that the correct number and type of product is picked. Assemble orders for shipment.
  • Ensure outbound shipments are accurate and free of damage. Follow company quality guidelines. Repack and weigh any order that requires such handling. Report quality variances.
  • Keep accurate records and reports. Assist in physical inventories and cycle counts. Ensure proper stock rotation.
  • ·Maintain a clean, neat and orderly work area. Assist in maintaining the security of the warehouse. Conduct operations in a manner that promotes safety. Comply with OSHA and other appropriate standards.
Preferred Qualifications
  • Stable and steady work history in a distribution center or warehouse.
  • Punctual with good attendance.
  • Takes an active interest in meeting the needs of the business as communicated by supervisors and managers.
  • Must be fluent in written and spoken English.

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Warehouse Clerk – Dallas, TX

DMI/Supplies Network has immediate openings for picker/packers, shippers, receivers and forklift drivers in our Distribution Center in Dallas, Texas.

Responsibilities Include:
  • Count all product, compare to manifest and check all shipments for damage, shortages and overages. Sign for inbound shipments when necessary. Unload inbound trucks and safely move product for storage.
  • Efficiently pick customer orders for shipment, ensuring that the correct number and type of product is picked. Assemble orders for shipment.
  • Ensure outbound shipments are accurate and free of damage. Follow company quality guidelines. Repack and weigh any order that requires such handling. Report quality variances.
  • Keep accurate records and reports. Assist in physical inventories and cycle counts. Ensure proper stock rotation.
  • Maintain a clean, neat and orderly work area. Assist in maintaining the security of the warehouse. Conduct operations in a manner that promotes safety. Comply with OSHA and other appropriate standards.
Preferred Qualifications
  • Stable and steady work history in a distribution center or warehouse.
  • Punctual with good attendance.
  • Takes an active interest in meeting the needs of the business as communicated by supervisors and managers.
  • Must be fluent in written and spoken English.

Apply For This Job

Warehouse Clerk – Fresno, CA

DMI/Supplies Network has immediate openings for picker/packers, shippers, receivers and forklift drivers in our Distribution Center in Fresno, California.

Responsibilities Include:
  • Count all product, compare to manifest and check all shipments for damage, shortages and overages. Sign for inbound shipments when necessary. Unload inbound trucks and safely move product for storage.
  • Efficiently pick customer orders for shipment, ensuring that the correct number and type of product is picked. Assemble orders for shipment.
  • Ensure outbound shipments are accurate and free of damage. Follow company quality guidelines. Repack and weigh any order that requires such handling. Report quality variances.
  • Keep accurate records and reports. Assist in physical inventories and cycle counts. Ensure proper stock rotation.
  • Maintain a clean, neat and orderly work area. Assist in maintaining the security of the warehouse. Conduct operations in a manner that promotes safety. Comply with OSHA and other appropriate standards.
Preferred Qualifications
  • Stable and steady work history in a distribution center or warehouse.
  • Punctual with good attendance.
  • Takes an active interest in meeting the needs of the business as communicated by supervisors and managers.
  • Must be fluent in written and spoken English.

Apply For This Job

Warehouse Clerk – Hazelwood, MO

DMI/Supplies Network has immediate openings for picker/packers, shippers, receivers and forklift drivers in our Distribution Center in Hazelwood, MO.

Responsibilities Include:
  • Count all product, compare to manifest and check all shipments for damage, shortages and overages. Sign for inbound shipments when necessary. Unload inbound trucks and safely move product for storage.
  • Efficiently pick customer orders for shipment, ensuring that the correct number and type of product is picked. Assemble orders for shipment.
  • Ensure outbound shipments are accurate and free of damage. Follow company quality guidelines. Repack and weigh any order that requires such handling. Report quality variances.
  • Keep accurate records and reports. Assist in physical inventories and cycle counts. Ensure proper stock rotation.
  • Maintain a clean, neat and orderly work area. Assist in maintaining the security of the warehouse. Conduct operations in a manner that promotes safety. Comply with OSHA and other appropriate standards.
Preferred Qualifications
  • Stable and steady work history in a distribution center or warehouse.
  • Punctual with good attendance.
  • Takes an active interest in meeting the needs of the business as communicated by supervisors and managers.
  • Must be fluent in written and spoken English.

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Warehouse Clerk – Oswego, IL

SUMMARY

Efficiently pick customer orders for shipment, ensuring that the correct number and type of product is picked. Assemble orders for shipment. Ensure outbound shipments are accurate and free of damage. Follow company quality guidelines. Unload inbound trucks and safely move product for storage.

 

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